Refund & Cancellation Policy
Effective 6 October 2026
Cancel any time, in a couple of clicks. If Optime isn't right for you, ask for a refund within 14 days of your first paid charge and you'll get it in full. And every plan starts with a 7-day free trial, so you can try it before paying anything.
This policy applies to Optime Pro and Optime Pro Double, sold by Srikanth Ambidi, trading as Aparamb (“we”, “us”), through our reseller. It forms part of our Terms of Service.
Cancelling your subscription
- How: use the “Manage subscription” link in your receipt email, or email us at ambidisrikanth@gmail.com from the address you bought with, and we'll cancel it for you.
- When it takes effect: you won't be charged again. Optime keeps working until the end of the month you've already paid for, then stops.
- During the free trial: cancel before the 7-day trial ends and you won't be charged at all. Optime stops working when the trial ends.
- No penalties: there's no minimum term and no cancellation fee.
Refunds
- First paid charge, within 14 days: if you ask within 14 days of your first paid charge (the one after your free trial), we'll refund it in full. You don't need to give a reason.
- A renewal you forgot to cancel: if you ask within 7 days of a monthly renewal and stop using Optime, we'll refund that renewal.
- Charged by mistake: duplicate charges, or charges after you cancelled, are always refunded in full.
- Optime doesn't work on your computer: if a problem we can't fix stops Optime working, we'll refund the current month.
Outside these cases, payments for months that have already started aren't refunded, but you can cancel at any time so you aren't charged again. Nothing in this policy affects any rights you have under consumer law.
How to ask for a refund
Email ambidisrikanth@gmail.com with the email address you bought with and, if you have it, your order number from the receipt. We reply within 2 working days.
What happens after a refund
- Our reseller sends the money back to your original payment method. Banks usually take 5 to 10 working days to show it.
- Your license key is switched off and Optime stops on your computers. Anything Optime ended can still be restored from the Review tab before you uninstall it.
Contact
Questions about cancelling or refunds: ambidisrikanth@gmail.com